Company Memory
The CRM that learns from every interaction
Saule SML turns customer conversations into insights, playbooks and actions.
Customer Memory ConsoleBeiwe
Insights
18
Patterns
7
Actions
4
Memory Pattern
Recurring price objection rising in the SMB segment
Insight
6 new insights from 18 interactions in the last 30 days
Action
Recommended action: update onboarding script
Team memory
Support, sales and success teams use the same memory
Risk signal
Risk: unresolved recurring issue became a churn signal
01
Interaction
02
Insight
03
Memory
04
Action
05
Learning
Problem
Customer data piles up. The company does not learn.
The ticket closes, the conversation ends, the note is saved. But the same issue, objection and churn reason keeps coming back to the team.
01
Conversations disappear inside operations.
02
Teams see the same signal in disconnected places.
03
There are reports, but no behavior change.
The Beiwe Loop
From interaction to insight, from insight to learning
Beiwe connects every customer touchpoint to a durable learning loop. It does not only show the past; it makes visible what needs to change next.
1
Interaction
2
Insight
3
Memory
4
Playbook / Script / Action
5
Learning
CRM body
The product layer that runs the operation
Beiwe brings the core surfaces of an advanced customer operations platform into one clean, team-centered experience.
Coming
Omnichannel Inbox
Manage email, WhatsApp, chat, calls and social messages in one flow.
Current
Ticketing
Mature support operations with assignment, priority, status, internal notes, SLA and follow-ups.
Current
Customers
See customer history, interactions, risks and open topics in one profile.
Current
Companies
Manage account-level interactions, health and recurring patterns.
Current
Customer 360
See history, sentiment, open actions and the next best step for every customer.
Coming
Reports
Track operations, revenue and learning metrics at management level.
Adaptive Intelligence
The Saule intelligence layer that separates Beiwe from classic CRM
Classic CRMs store data. Beiwe learns from data via Saule SML, turns recurring signals into memory and turns memory into playbooks and actions.
Current
Insight Extraction
Extracts category, sentiment, evidence and recommended action from customer touchpoints.
Current
Company Memory
Turns recurring customer problems into durable patterns.
Current
Pattern Detection
Detects rising churn signals, objections, support issues and product friction.
Current
Playbook Generation
Generates team playbooks and response strategies from memory.
Current
Revenue Intelligence
Reveals sales objections, lost opportunities and revenue risks.
Coming
Closed-loop Learning
Measures whether actions reduce the underlying problem.
Company Memory
Build your company's customer memory
Saule turns recurring objections, complaints, churn reasons, support issues, sales barriers and campaign feedback into durable company memory.
Sales objections
Churn reasons
Support issues
Product friction
Campaign feedback
Customer success risks
Use cases
For teams that put people, learning and improvement at the center
Customer Support
Go beyond closing tickets and reduce recurring problems.
Sales
See objections, lost reasons and the scripts that actually work.
Customer Success
Track churn risk and account health through customer memory.
Marketing
Analyze campaign feedback through customer language and barriers.
Product Teams
Prioritize feature requests, bugs and friction by repetition.
Management
Connect operational improvement and revenue intelligence in one rhythm.
Show the vision, make the status clear
Today's product, tomorrow's learning customer operations platform
Current
Manual CRM records
Customers
Companies
Tickets
Tasks
Interactions
AI insight extraction
Memory patterns
Playbooks
Scripts
Improvement actions
Company 360
Customer 360 view
SLA tracking
Revenue Intelligence
Revenue risk tracking
Revenue action recommendations
Omnichannel Inbox UI
Conversation thread
Insight Lab
Coming
Living Saule Assistant
Role-based user experience
Guided first-time setup
Revenue action approval flows
Operational bottleneck analysis
Closed-loop learning infrastructure
Planned
Email integration
WhatsApp integration
Web chat
VoIP and call intelligence
CSV import
HubSpot integration
Salesforce integration
Slack integration
API access
Appointment and meeting intelligence
Advanced enterprise permissions
Trust
A serious architecture for customer data
Beiwe treats customer operations data as sensitive business memory. The architecture evolves around workspace isolation, role-based access and enterprise readiness.
Workspace isolation
Role-based access
Audit logs
KVKK-ready architecture
Secure CRM data model
Enterprise readiness
Local support
Plans
AI is not a separate add-on; it is Beiwe's core
All Adaptive CRM and AI features are standard in every package. Plans scale by team size and AI usage credits. Unused credits roll over; when credits are consumed, customers can renew or add more credits.
1-5 Users
Starter
$2,400 / Year
All platform features and basic credit volume for core teams.
All CRM and AI features
Up to 5 users
100,000 AI usage credits
Standard support
6-20 Users
Growth
$8,900 / Year
Expanded annual credits and user capacity for growing operations.
All CRM and AI features
Up to 20 users
500,000 AI usage credits
Priority support
21-50 Users
Scale
$21,900 / Year
Massive credit pool for teams with high customer interaction.
All CRM and AI features
Up to 50 users
1,500,000 AI usage credits
Dedicated Success Manager
50+ Users
Enterprise
Custom
Unlimited user architecture, custom integrations, and flexible credit models.
Unlimited users
Custom AI usage credit plan
Custom integrations and API
Enterprise security and support
Prices are listed based on annual package pricing. Unused credits roll over; when credits are consumed, you can renew or add more credits. Enterprise packages are planned individually according to integration and onboarding needs.
Beiwe
Do more than store customer data.
Move to a CRM experience that learns from every conversation, builds memory and creates improvement actions for your team.